FAQ

• Do you accept all major cards?

Normally Yes, but at the moment I am trying to get another card processing provider so it will have to be cash

• Is there parking in front of the shop?

There is no parking in front of the shop while tramworks are in progress which we hope ends on the 31 August 2013.

• Do you offer a collection and delivery service?

Yes we do between 7-10pm weeknights.

• I was on Google Streetview the other day and couldn’t find you.

This shop used to be an internet cafe before we started trading and those pictures on Streetview are about 18 months old.

What is your garment damage policy?

LeMe Laundry & Dry Cleaning follows standards and policies set by the Textile Services Association (TSA)
We exercise utmost care in cleaning and processing your garments. Care Labels of each garments is always checked for special instructions and cleaned as per the instruction provided on the care label.

However, we cannot accept responsibility for defects or inherent weaknesses in garments which may result in tears or development of small holes in fabrics that are not apparent prior to processing. In the cleaning process, we cannot guarantee against colour loss, colour bleeding or shrinkage.
When the instruction on care labels is followed and the process causes damage, we will not be in a position to accept liability for such damage. The damages are caused primarily due to inferior items such as lining, buttons, zips, etc used in the manufacturing process.
However, we will provide you all the backup for you to resolve the matter with the manufacturer or retailer.